Refund policy

Your rights under the Australian Consumer Law

If the app has a major problem, for example it doesn't work as described or doesn't do what it's meant to, you're entitled to a refund whenever you tell us, not only within the period below. For a minor problem we'll fix it within a reasonable time, and if we can't, you can have a refund. These rights can't be excluded.

Changed your mind? 14 days

On top of those rights, if the app just isn't for you, you can ask for a refund within 14 days of buying, no reason needed.

How to ask

Email [email protected] with your licence key, or your BTCPay invoice number or Lemon Squeezy order number. If you paid in bitcoin, include a bitcoin address to send the refund to.

How much

Paid by card: we refund the full amount you paid, including any sales tax, to the same card through Lemon Squeezy, our reseller. Your bank may take several business days to show it on your statement.

Paid in bitcoin: we refund the USD amount you actually paid (after any referral discount), sent in bitcoin at the exchange rate on the day we send it. Because the price of bitcoin changes, you may get back more or fewer sats than you paid, but never less than the USD value. We pay the network fee.

When the refund is sent, the licence key is switched off. Free keys given out by us aren't refundable because nothing was paid.

Payment problems

If you underpaid, overpaid, or paid after the invoice expired, email us with the invoice number. We'll either issue your key or return the payment, whichever you prefer.